Contacts
You can reach us through the channels listed on this page. We reply to every enquiry we receive and we aim to do so as quickly as possible.
CUSTOMER SERVICE
Email: support@brunopremi.com
Usual response time: 2 working days
For enquiries about an order you have already placed, please quote your order number: it allows us to reply to you more quickly.
RETURNS AND REFUNDS
Dedicated email address: returns@brunopremi.com
The applicable terms and conditions are described in the Returns and refunds policy.
REQUESTS RELATING TO PERSONAL DATA
To exercise the rights granted by Regulation (EU) 2016/679, write to support@brunopremi.com. The procedure is described in the Privacy policy.
WRITTEN COMMUNICATIONS AND COMPLAINTS
AWARDS SHOES S.R.L.
Via dell'Industria 14, 35020 Brugine (PD), Italy
Certified email address: awardsshoes@lamiapec.it
Complaints may be sent to support@brunopremi.com or to the addresses given above. We reply within 2 working days of receipt.
COMPANY DETAILS
AWARDS SHOES S.R.L., registered office at Via dell'Industria 14, 35020 Brugine (PD), Italy, tax code and VAT number 05539300284, registered with the Companies Register of Padua under REA no. 474561.
This document is drawn up in Italian. In the event of any discrepancy between the Italian version and versions in other languages, the Italian version prevails.
Last updated: 21 September 2026