Terms of Sale

Unless specifically agreed otherwise in writing, these general conditions govern the methods of product sale by the User who accesses the catalog and purchases goods through the specific shop area of the www.brunopremi.com portal, together with the current price list shown on the same site and the content viewable via hypertext link from the aforementioned web pages, expressly referred to in these contractual conditions.

These supersede and/or replace any previous agreement, even verbal. Unless otherwise specifically agreed, the latest version of the General Conditions published on the www.brunopremi.com website shall apply to the relationship between the Parties. Changes and updates will be notified to Users via specific information on the Home Page as soon as they are adopted and will be binding from their publication on the site, replacing the previous version.

It is therefore advisable to check the notices on the website's home page and, in any case, to regularly access this page to verify the current publication.

These shall be considered fully valid and effective between the Parties if expressly accepted at the time of User registration and, in any case, pursuant to art. 1335 c.c., for the purposes of the legal presumption of knowledge of the same, if not contested in writing, even by fax or e-mail, within 15 days from registration or publication on the site or within the shorter period elapsed between publication and/or registration and purchase.

Should the General Conditions be translated into different languages, the Italian text shall be considered decisive and prevalent over any other translation.

The nullity, annulment or ineffectiveness of one or more articles contained in these General Conditions shall not entail the ineffectiveness or invalidity of the remaining clauses which, therefore, shall remain effective between the Parties.

1. SUBJECT OF THE CONTRACT

1.1 The subject of this contract is the sale of items (women's shoes as detailed in the online catalog) presented in the specific e-commerce section of the site with the characteristics, costs, and transport methods described in detail. Awards Shoes S.r.l. offers for sale on the Site exclusively products bearing its own trademarks and/or licensed to it or otherwise authorized by their respective owners, such as Bruno Premi and Altraofficina.

Awards Shoes S.r.l. does not sell used, irregular or lower quality products on the Site than the corresponding standards offered on the market.

The owner of the portal and the reference point for every sale is Awards Shoes S.r.l. with registered office in Via dell'Industria, 14 – 35020 Brugine (PD) and operational headquarters in 25024 Leno (BS) Via Magellano, 7 - VAT Number, Tax Code 05539300284. Tel. +39 030 9921432 - Fax: +39 030 9922302 - E-mail: info@awards-shoes.com, certified e-mail: awardsshoes@lamiapec.it

1.2 In any case, the User, at any time of registration and navigation, by accessing the pages of the site dedicated to the purchase of products, to the conditions, costs and other information, expressly recalled by hypertext link in the registration form or in the dedicated web pages, can know in detail the characteristics of the products, the contents, and the relative cost. However, the images and colors of the products offered for sale on the Site may change and/or not correspond exactly to the real ones due to the Internet browser and monitor used.

1.3 Products are offered for sale at the price indicated on the Site at the time the relevant Purchase Order is placed. Product prices may be subject to changes and variations. The prices indicated on the Site are to be understood as inclusive of VAT and, unless expressly indicated, do not include any additional shipping and delivery costs which, where applicable, are in any case made known to the Customer through specific indications on the Site and specifically referred to during the purchase process.

1.4 Awards Shoes S.r.l. reserves the right to modify, delete certain information and/or services, as well as to add further products, indicating their relative cost, in addition to the right to modify, at any time, the methods of providing the services themselves.

2. CONTRACT COMPLETION AND USER REGISTRATION

2.1 The purchase negotiation procedure for products consists of several sequential phases: the Customer accesses the Site, views all offered items, and proceeds with product selection, viewing photographic reproductions of them and expressing their choices using a point & click mechanism, by ticking the box corresponding to the chosen model/size/color, indicating the progressive number of products and adding everything to the virtual cart. The sum of the total cost will be visible with each product added. After selecting the products and adding them to the virtual cart, by continuing with the specific check-out button, the User can fill out the order form, entering the billing details and the delivery location for the purchased product. In this form, it is essential to enter a telephone number for any contact and an active e-mail address to which the retailer will send an order confirmation e-mail. The User, having viewed the product characteristics, its cost, and understood and accepted the conditions governing the sale, after completing the form for billing data and, if different, for shipping data, proceeds to choose the payment methods. Finally, with check-out, the purchase is concluded. During check-out, the user can decide to register to avoid manually entering their data for future purchases. The contract is considered finalized upon payment of the agreed price. At the time of order completion, Awards Shoes S.r.l. promptly sends an e-mail confirming the placed order and allows the Customer, by activating a hyperlink contained in the same e-mail, to re-read these general conditions, print them, or save an electronic copy.

2.2 The description of the products and the sales and delivery methods, as published on the brunopremi.com website, constitutes an invitation to treat by the same, pursuant to the civil code, to which the User adheres by adding the selected products to the virtual cart, activating the "Buy" button and paying the relative cost, to be understood, for all legal purposes, as an expression of contractual intent. It is recalled that all information referred to in articles 12 of Legislative Decree 70/2003 and Legislative Decree 205/2006 is reported in these contractual conditions, made known to the User before the conclusion of the contract, by means of a specific hypertext link and expressly accepted by the same, as well as made accessible to the same by email. The User is advised to print and keep these conditions, as well as the summary form of the order placed which also contains the identification number. It is emphasized that the email referred to in art. 2.1 has the value of an order receipt for the recipient and contains a summary of the general and specific conditions applicable to the contract, as well as information relating to the essential characteristics of the product, in compliance with art. 13 Legislative Decree 70/2003. Finally, it is recalled that, by responding to the confirmation email received, the Customer expresses their acceptance of the contractual clauses specifically brought to their attention, pursuant to and for the purposes of art. 1341 et seq. In the event that the User does not receive the receipt email within 24 hours of placing the Order, they are required to promptly contact Awards Shoes S.r.l. through the address using the contact details found in the Contact Section, selecting the account according to their needs.

2.3 During the form completion and purchase procedures, the Customer can, at any time, access the various sections of the site describing the product characteristics, the applied prices, the payment methods, and can, at any time, reread, delete, and correct their data, without any obligation to conclude the purchase procedure.

2.4 Pursuant to and for the purposes of art. 1327 c.c., the Customer, by communicating their intention to purchase the products offered on the Site, makes an express request for execution without prior acceptance.

3. ACCESS CONDITIONS AND SERVICE AVAILABILITY

3.1 Access to the catalog and the product purchase procedure will take place via the Internet or, in general, with TCP/IP connections via a web interface. The User is solely responsible for verifying the compatibility of connection equipment and/or software and/or network settings. Awards Shoes S.r.l. and, where applicable, the Group companies, cannot, in any way, be held responsible for any defect, difficulty, discontinuity, delay or impossibility of accessing and/or using the services, deriving from the compatibilities referred to in the preceding paragraph, or connected to any deficiency in the User's software or hardware.

3.2 Awards Shoes S.r.l. and, where applicable, the Group companies, cannot, furthermore, be considered in default of their obligations, nor responsible for damages resulting from the temporary unavailability of the site's content, due to the incorrect or failed functioning of the electronic communication means for reasons outside their sphere of control (such as, by way of example and not exhaustive, interruptions of electricity supply, unavailability of telephone connection, and so on).

4. SERVICE PROVISION METHODS AND TIMEFRAMES

4.1 Awards Shoes S.r.l. only ships to the following countries: Italy, Germany, Austria, France, Belgium, Netherlands, Spain (excluding the Canary Islands, Ceuta and Melilla), and Portugal. Orders with delivery destinations other than those listed above cannot be placed.

4.2 The selected product will normally be delivered, barring force majeure, within 24/48 hours of order fulfillment, except for remote or disadvantaged areas. Orders received by 11:30 AM on working days are processed on the same day; orders received after this time are processed on the next working day. The terms start from the moment payment confirmation is received. If the products purchased through the Site are limited editions, or if the relative contract is concluded as part of promotional initiatives, during prize events or temporary initiatives of any nature, Awards Shoes S.r.l. does not guarantee delivery within the terms indicated above.

4.3 Awards Shoes S.r.l. is not responsible for any delays, being in turn subject to the storage, distribution, and logistics times and methods of the manufacturer and the logistics provider. The stated delivery times are indicative and are in no way binding for Awards Shoes S.r.l., which relies on couriers for customer delivery, according to the methods and times of the appointed carrier, due to mileage distance, customer availability, and/or what is specified in the transport conditions. In these cases, the delivery period may vary based on product availability or promotion characteristics. Such variations will be appropriately communicated by Awards Shoes S.r.l. on the Site and/or via email or other communication methods.

4.4 Should the courier be unable to make the delivery for any reason, they will leave a notice of attempted delivery with useful numbers to arrange a new delivery date. The courier delivers from Monday to Friday from 9:00 AM to 6:00 PM. After two delivery attempts, the product will remain in storage with the courier for a period of 10 days, after which the product will be returned to the sender. If delivery is not possible, the Buyer will be immediately informed that the goods cannot be delivered, and, as a result, everything already paid will be immediately returned, net of any shipping and storage costs charged by the courier.

4.5 Awards Shoes S.r.l. has no obligation to accept the execution of the order requested by the User, and may, at its sole discretion, without obligation to provide reasons, refuse to fulfill the order. In such an event, Awards Shoes S.r.l. will promptly inform the Customer, refunding any amount paid for the cancelled order.

4.6 Shipping Costs

The applied shipping costs are as follows (VAT included):

Free shipping for orders equal to or greater than €250 (VAT included) to all serviced destinations. The threshold is calculated on the total cart amount net of any discount codes applied.

5. FEES

5.1 The User shall pay Awards Shoes S.r.l., as consideration for the purchase of the products, the rates indicated in the price list published on the website, using the selected payment method and according to the instructions provided online. The prices indicated on the Site are to be understood as inclusive of VAT and do not include any additional shipping and delivery costs which, where applicable, are in any case made known to the Customer through specific indications on the Site and specifically referred to during the purchase procedure. When selecting the product, the Customer will view the exact purchase price, based on the number of items selected, payment methods, transport costs, and delivery methods. Payment is allowed by credit cards from major international circuits (e.g., VISA / MASTERCARD / AMERICAN EXPRESS), and PayPal.

5.2 In particular, for Users who have chosen to pay via the Paypal platform, Awards Shoes S.r.l. reminds that such transactions are subject to the terms of use prescribed by the company holding the payment service. Specifically, it is recalled that Paypal, to ensure maximum payment security, verifies that the Secure Sockets Layer 3.0 (SSL) cryptographic protocol or later version is running on the user's browser. This protocol protects data integrity during transfer to servers, using an encryption key of 168 bits (or the maximum commercially available length).

Financial information (such as credit/debit card number or its expiry date) will be forwarded, via encrypted protocol, to the banks providing the relative remote electronic payment services, without third parties being able to access it in any way. Furthermore, such information will never be used by Awards Shoes S.r.l. except to complete the procedures related to the purchase and to issue the relative refunds in case of any product returns or if it becomes necessary to prevent or report to the police the commission of fraud through the Site.

5.3 Awards Shoes S.r.l. reserves the right to adjust rates without prior notice. New prices will only be applied to Services requested after the change.

6. PRODUCT WARRANTIES AND LIABILITY

6.1 As a result of the sale, Awards Shoes S.r.l. undertakes to transfer to the accepting User the ownership of the selected product, pursuant to art. 1470 c.c. The goods will be delivered to the buyer's address by courier according to the chosen methods. The Customer declares, as of now, to bear the relative delivery costs as detailed in the purchase invoice and undertakes to provide all useful information for delivery (correct shipping address, correct telephone number for contacts) and to be present for the collection of the goods, so that they can ascertain its regularity and, if applicable, having ascertained tampering with the packaging, breakage of components or other anomalies, correctly follow the acceptance with reservation procedure as better explained in art. 7.3. With the delivery of the goods to the shipper, Awards Shoes S.r.l. is expressly exempted from all responsibility for the custody and loss of the goods and/or for any delays in delivery.

6.2 The Customer declares to have carefully examined the product and its characteristics and to have found it suitable for their needs and purposes for which it was purchased. The Customer is required, pursuant to and for the effects of art. 1495 et seq., to promptly report defects, by email to returns@brunopremi.com followed obligatorily within and no later than 7 days from receipt of the goods, by registered letter with return receipt addressed to: Awards Shoes S.r.l. - Customer Service, Via Magellano 7, 25024 Leno (BS), or via certified email to the account: awardsshoes@lamiapec.it with a detailed indication of the charge. Complaints reporting descriptions that are completely different from those transcribed in the acceptance with reservation form delivered to the courier or that have not been appropriately reported, with the wording "Acceptance with Reservation" and description of the anomaly found by the courier, with the sole exception of non-apparent defects, will not be accepted.

6.3 The foregoing does not limit or intend to limit the statutory warranty provided by the manufacturer under Article 128 of the Consumer Code. Under this statutory warranty, in the event of a defect/lack of conformity, the Purchaser has the right, at their discretion, to have the defective goods repaired or replaced by the seller, free of charge, unless the requested remedy is impossible or excessively burdensome compared to the other. It should be noted that, in the event of an ascertained lack of conformity, the return costs of the product shall be borne entirely by Awards Shoes S.r.l. The repair or possible replacement times for the defective product depend exclusively on the Manufacturer's policies, and no damages may be claimed from Awards Shoes S.r.l. for any delays in carrying out the repair and/or replacement. If replacement or repair is not possible, the consumer still has the right to a refund of the price paid upon return of the defective product to the seller. The product must be returned in the same condition as received, carefully packed in its original packaging, complete with all its elements and any documents and accessories. To limit damage to the original packaging, Awards Shoes S.r.l. recommends placing it in a second box.

The warranty is not applicable if the defect is caused by negligence, carelessness in the use and maintenance of the product, or any other non-standard use.

Any request sent by email must be promptly followed by the same communication addressed to the Seller by registered mail with return receipt to the address indicated on the home page or certified email (PEC) to awardsshoes@lamiapec.it. Once the report is received, Awards Shoes S.r.l. will contact the Customer to communicate the procedures for returning the goods, which will occur without any additional cost to the Customer. Once the product returned by the Customer has been checked, Awards Shoes S.r.l. will proceed with its replacement or repair and will ship the repaired or replaced product, subject to the provisions of Article 130 of Legislative Decree no. 206/2005. If, following a check by Awards Shoes S.r.l., the defect does not prove to be a lack of conformity, the customer will be charged for any verification and restoration costs, where applicable, as well as transport costs if incurred by Awards Shoes S.r.l.

6.4 The Parties expressly agree that, for the products subject to the contract, any differences in color, shade, definition, chiaroscuro or otherwise between the online version viewed and the one delivered to the same, shall not constitute defects or non-conformities valid under Article 1495 et seq., or for the enforcement of the legal guarantee, as these are attributable to the brightness, contrast, sharpness or other parameters set on the Customer's monitor.

6.5 The Customer is in any case entitled to exercise the right of withdrawal within the terms set forth in Article 52 et seq. of the Consumer Code, as better specified below.

7. CUSTOMER OBLIGATIONS

7.1 The Customer guarantees that the data reported in the Order Form are correct and updated, and also guarantees to be of legal age and to possess the capacity to act and contract, indemnifying Awards Shoes S.r.l. from any liability in case of violation by the same user of the obligations set forth in this Article 7.1

7.2 By purchasing the Product, the Customer acquires ownership of the product as received in execution of the purchase order, with the sole right of private use or for auxiliary activities. Its commercialization or distribution is prohibited. The availability of the brand, logo and/or other content covered by industrial property rights or copyright does not in any way constitute an attribution of a license to use them or a total or partial transfer of proprietary rights over them, which remain with the Owner.

7.3 In implementation of what is sanctioned in point 6.2, upon delivery of the goods, the Customer is required to check that the number of packages delivered corresponds to what is indicated in the transport document and that the packaging is intact and not altered, including the sealing tapes.

In case of tampering and/or breakage, the Customer must immediately contest the shipment and/or delivery by writing "GOODS SUBJECT TO CHECK" on the copy of the delivery document to be returned signed to the courier or other operator, specifying in the same document the details of what was found (external appearance of the packaging, signs of forced entry, damage, apparent breakages, tampering, etc.).

The Customer also undertakes to communicate the problem immediately and in any case within a maximum of 24 hours by email to returns@brunopremi.com, which must then be followed, no later than 7 days from receipt of the goods, by a report by registered letter with return receipt addressed to: Awards Shoes S.r.l. - Customer Service, Via Magellano 7, 25024 Leno (BS) or by certified email (PEC) to the account: awardsshoes@lamiapec.it, under penalty of non-opening of the claim and forfeiture of any right of recourse against the courier, with consequent loss of any right to compensation, replacement or repair. The communication to be sent to Awards Shoes S.r.l. must mandatorily contain the following information:

• description of the damage, which must be accompanied by photographs attesting to the damage, in order to allow the investigation of the claim with the courier and any insurance companies.

The Customer is aware that it will not be possible to obtain refunds for damages that were not disputed at the time of collection of the goods by affixing a "reservation", i.e., by precisely indicating the type of damage present in the product.

Actions for partial loss or damage not recognizable at the time of redelivery and therefore not indicated on the accompanying waybill are reserved, provided that in the latter case the damage is reported as soon as it is known and no later than eight days after receipt, according to the procedures set out in art. 6.2 or in the case of purchase made by a natural person for private use or by a professional for a purpose unrelated to their professional activity.

8. RULES PURSUANT TO LEGISLATIVE DECREE 70/2003

8.1 Pursuant to and for the purposes of Article 12 of Legislative Decree 70/2003, implementing Directive 2000/31, entitled "Information directed to the conclusion of the contract", the following information is provided:

• The various technical steps to follow for the conclusion of the contract are clearly explained on the home page of the brunopremi.com website next to each item, as well as in these General Conditions of Sale, which can be viewed in the Order Form and on the home page, as well as in the help sheets for completing the Order Form;

• These general contractual conditions are stored on the brunopremi.com website and kept, in paper format, in the updated version in force, also on paper support at the retailer's premises. The summary prospectuses with the data entered by the user for registration are stored on computer support. The User receives a copy of this prospectus at the conclusion of the registration process in a format suitable for electronic storage, as well as for printing and paper storage;

• During the registration process, the user can rectify the entered data at any time. The system does not allow the successful completion of the registration procedure in case of incomplete entry of the mandatory data for the conclusion of the contract;

• Awards Shoes S.r.l. acts in accordance with the Electronic Commerce Code, the Consumer Code, the Privacy regulations and Decree 70/2003, as clearly stated on the home page of its website in the Privacy Policy section and the notes called Legal Disclaimers.

• The contract can be concluded in Italian. Individual orders can also be placed in English. Awards Shoes S.r.l., unless otherwise agreed, responds to requests received in a foreign language by replying in the same language as the Customer;

• Any disputes that may arise in relation to or connected to this contract will be regulated as provided below in Article 13. The User may use the alternative dispute resolution platform called "Resolve online" as specified in Article 13.2. Furthermore, the European Commission has made available a platform for online dispute resolution called the ODR platform, which aims to facilitate the out-of-court resolution of online disputes concerning contractual obligations arising from online sales or service contracts. The platform can be accessed at the link: http://ec.europa.eu/consumers/odr/

8.2 In order to make these contractual conditions known, Awards Shoes S.r.l. has ensured that they are accessible independently and prior to the completion of the purchase procedure by the User. In particular, the telematic system adopted by Awards Shoes S.r.l. inhibits the successful completion of the purchase procedure if the User has not viewed and expressly accepted these contractual conditions by means of a point and click mechanism.

9. RULES PURSUANT TO LEGISLATIVE DECREE 206/2005

9.1 In compliance with Legislative Decree 206/2005, known as the Consumer Code, which regulates contractual relationships between a commercial operator and a consumer, i.e. "a natural person acting for purposes unrelated to any entrepreneurial or professional activity carried out", it is declared ex art. 49 that:

a) the main characteristics of the goods or services, to the extent appropriate to the medium and the goods or services: the product is identified as in art. 1 of this contract, as well as detailed in the Product Sheets, viewable in the online catalog;

b) c) the identity of the professional, the geographical address where the professional is established and their telephone number, fax number and electronic address, where available, to allow the consumer to quickly contact the professional and communicate effectively with them and, if applicable, the geographical address and identity of the professional on whose behalf they act: Bruno Premi is a brand licensed following specific authorization from the owner to Awards Shoes S.r.l. The Retailer is Awards Shoes S.r.l. with registered office in Via dell'Industria, 14 – 35020 Brugine (PD) and operational office in Via Magellano, 7 - 25024 Leno (BS) VAT number, Tax Code 05539300284. Tel: 030/9921432 - Fax: 030/9922302 - E-mail: info@awards-shoes.com, certified email: awardsshoes@lamiapec.it

d) if different from the address provided in accordance with letter c), the geographical address of the professional's place of business to which the consumer can address any complaints and, if applicable, that of the professional on whose behalf they act: see letter c);

e) the total price of the goods or services including taxes or, if the nature of the goods or services makes it impossible to reasonably calculate the price in advance, the method of calculating the price and, if applicable, all additional shipping, delivery or postal costs and any other costs or, if such costs cannot reasonably be calculated in advance, the indication that such costs may be charged to the consumer: the price is established according to the Price List, viewable on the website next to each item, delivery costs are clearly indicated in art. 4.6 of these conditions. The duration of prices and offers is regulated by the Price List in force on the date of consultation of the site. If there are ongoing or upcoming promotional offers, Awards Shoes S.r.l. informs its Users either with a prominent notice on the home page of the site, or by email, specifying that it is a promotional communication, subject or not to limitations, conditions or expiration terms.

f) the cost of using the distance communication medium for the conclusion of the contract when such cost is calculated on a basis other than the basic rate: there are no additional costs for the distance communication technique compared to the basic connection rate, which varies for each user depending on the contractual conditions negotiated with their provider;

g) the payment, delivery and execution methods, the date by which the professional undertakes to deliver the goods or provide the services and, if applicable, the professional's complaint handling: the payment methods for the provision of the service and any other form of execution of the contract are specified in these contractual conditions, in articles 1, 2, 3, 4, 5, 6, 7, 8, as well as clearly explained in the individual sections of the website;

h) in the event of a right of withdrawal, the conditions, terms and procedures for exercising this right in accordance with Article 54, paragraph 1, as well as the standard withdrawal form referred to in Annex I, Part B: the right of withdrawal can be exercised in the manner provided for in Article 52 of the Consumer Code, within 14 days of receipt of the goods. In compliance with the provisions of Article 52 of Legislative Decree 206/2005, the information useful for exercising the right of withdrawal is provided by Awards Shoes S.r.l. separately from the other contractual clauses, in a clear, evident and easily understandable manner, in type characters equal to or greater than the rest of the text. The form for exercising the relevant right is made available on the website;

i) if applicable, the information that the consumer will have to bear the cost of returning the goods in case of withdrawal and in the case of distance contracts if the goods by their nature cannot normally be returned by post: the purchased goods can normally be returned by post or courier. The buyer who exercises the right of withdrawal will have to bear the related return costs, equal to a flat rate of €10.00 for returns from Italy and €15.00 for returns from the served EU countries, which will be deducted from the refund;

l) that, if the consumer exercises the right of withdrawal after having made a request pursuant to Article 50, paragraph 3, or Article 51, paragraph 8, they are responsible for paying the professional reasonable costs, pursuant to Article 57, paragraph 3: not applicable;

m) if a right of withdrawal is not provided for pursuant to Article 59, the information that the consumer will not benefit from a right of withdrawal or, if applicable, the circumstances in which the consumer loses the right of withdrawal: there are no conditions for the right of withdrawal to be excluded in online purchases between the Buyer and Awards Shoes S.r.l. If the individual purchase falls into one of the exclusion hypotheses referred to in Article 59 (for example, when requesting personalized goods or expressly requesting that the service be performed before the expiry of the term for withdrawal or in the case of IT or electronic goods, the Customer has removed the sealing tag), the consumer will lose the right of reconsideration;

n) a reminder of the existence of the legal guarantee of conformity for the goods: the legal guarantee is operative according to the methods best explained in art. 6.3, according to current regulations;

o) if applicable, the existence and conditions of after-sales assistance to the consumer, after-sales services and commercial guarantees: not applicable;

p) the existence of relevant codes of conduct, as defined in Article 18, paragraph 1, letter f), of this Code, and how a copy thereof can be obtained, if applicable: Awards Shoes S.r.l. is not subject to specific sector codes of conduct. Awards Shoes S.r.l. respects the principles of loyalty and good faith in contracts to protect consumers by adopting sector regulations, where required by law;

q) the duration of the contract, if applicable, or, if the contract is for an indefinite period or is an automatic renewal contract, the conditions for withdrawing from the contract: offers are valid as long as they can be consulted on the site. Since it is not a service with periodic or continuous performance, the contract has a duration equal to the execution of the sale, coinciding with the delivery of the goods to the Customer;

r) if applicable, the minimum duration of the consumer's obligations under the contract: the consumer's obligations are valid until the complete execution of the contract and, as regards compliance with the trademarks and logos of the purchased goods, even after the purchase;

s) if applicable, the existence and conditions of deposits or other financial guarantees that the consumer is required to pay or provide at the professional's request: not applicable;

t) if applicable, the functionality of the digital content, including applicable technical protection measures: the website and the operating system that supports it, together with all the software implemented therein, meet the highest criteria of IT security, in accordance with sector regulations. Nevertheless, they cannot be guaranteed against discrepancies, defects, bugs or other anomalies;

u) any relevant interoperability of the digital content with hardware and software, of which the professional is aware or can reasonably be expected to be aware, if applicable: the website is considered interoperable with the main browsers. No additional information is available. Reference is made to what is specified in articles 3.1 and 3.2;

v) if applicable, the possibility of using an out-of-court complaint and recourse mechanism to which the professional is subject and the conditions for accessing it: the consumer may use the alternative dispute resolution platform called "Resolve online" as specified in Article 13.2. Furthermore, the European Commission has made available a platform for online dispute resolution called the ODR platform, which aims to facilitate the out-of-court resolution of online disputes concerning contractual obligations arising from online sales or service contracts. The platform can be accessed at the link: http://ec.europa.eu/consumers/odr/

10. PROMOTIONAL CODES AND GIFT CARDS

10.1 Customers who subscribe to the www.brunopremi.com newsletter will receive information on products in the catalog, images, may receive invitations to event presentations and fashion shows, be updated on our promotions and receive promotional codes.

Promotional codes received via email are strictly personal and non-transferable. Each promotional code, by nature, has a period of validity and this time limit cannot be extended in any way. In some cases, promotional codes are valid exclusively for certain items specified in the email containing the code.

10.2 Promotional codes are not cumulative, transferable, and/or saleable. Awards Shoes S.r.l. reserves the right to refuse orders placed using promotional codes that show signs of duplication or fraudulent use.

10.3 The Gift Card is valid for 6 months from the date of purchase and is valid for the purchase of all items except other Gift Cards.

10.4 The conversion of the Gift Card into cash is permitted only in cases provided for by the legal regulations concerning refunds for returns and/or withdrawals.

10.5 The Gift Card is available in the currency in force in our delivery countries and is valid only in the destination country indicated at the time of purchase.

10.6 When purchasing a Gift Card, you can choose whether to receive it in your email or send it to another person.

10.7 Awards Shoes S.r.l. reserves the right to cancel or block the Gift Card for valid reasons, such as loss or improper use of the same. In case of loss or improper use of the Gift Card, Awards Shoes S.r.l. will inform the Gift Card holders of its cancellation or blocking.

11. SIZES AND FIT

The website will include a link to the "Size Chart" where it will be possible to convert international sizes, get indications on product measurements, a usage guide, and further information on how the footwear fits or if it has particular adherences or allowances.

If the customer needs further assistance, our team tries on every item for sale and can answer questions or clarifications. For a consultation, send an email to support@brunopremi.com.

12. PRIVACY

12.1 Awards Shoes S.r.l. informs that, in relation to the provisions of Legislative Decree 196 of 30.06.2003, as amended by Legislative Decree 101/2018 and EU Regulation 2016/679, and in compliance with the indications provided by the Garante (Italian Data Protection Authority), it processes personal data in accordance with the principles of correctness, lawfulness, transparency, protecting the confidentiality of the data subjects' data and ensuring the scrupulous adoption of the most accurate and innovative security measures.

12.2 Awards Shoes S.r.l. adopts this Privacy Policy, the full text of which is hereby referenced.

12.3 During the registration phase referred to in art. 2, Awards Shoes S.r.l. provides complete information pursuant to art. 13 Legislative Decree 196/2003 in order to acquire the data subject's consent to data processing and to provide adequate information, among other things, on how the data subject can exercise the rights referred to in art. 7 Legislative Decree 196/2003 and 15 – 21 EU Regulation 2016/679.

13. APPLICABLE LAW AND JURISDICTION

13.1 This contract is governed by Italian law.

13.2 In case of disputes arising from this contract, or related to it, the parties undertake to seek a fair and amicable settlement between them. To this end, the Parties agree that, prior to referring the dispute to arbitration or judicial proceedings, they will attempt a mandatory conciliation, entrusting the resolution of the dispute to the online conciliation body called "Risolvi on line" established at the Milan Chamber of Commerce (www.camera-arbitrale.com).

13.3 If the dispute has not been resolved amicably or through the mediation of the online conciliation body "Risolvi on line", the dispute will be referred to the exclusive jurisdiction of the Court of Brescia.

13.4 If a natural person who can be defined as a "consumer" pursuant to art. 3 of Legislative Decree 206/2005 is a party to this contract, and the conciliation attempt fails, the dispute will be brought to the exclusive jurisdiction of the Court where the User resides.

EXERCISE OF THE RIGHT OF WITHDRAWAL

Pursuant to and for the purposes of Legislative Decree 206/2005, the User, who must be recognized as a consumer, according to the definition contained in art. 3 of the aforementioned Code, where the exclusions referred to in art. 59 do not apply, is granted the right to withdraw from this contract within 14 working days from the receipt of the goods, without penalty and without having to provide any reason, by giving written communication to Awards Shoes S.r.l. by sending an e-mail to returns@brunopremi.com, or by registered letter with return receipt, or certified e-mail (if signed with a digital signature) to the address awardsshoes@lamiapec.it, delivering the communication to the operational headquarters of Awards Shoes S.r.l., Via Magellano 7, 25024 Leno (BS).

Once the aforementioned withdrawal communication is received, the Customer will be promptly informed of the delivery instructions, assigning a unique code for the return of the product(s). The customer will then receive an authorization email containing the necessary documentation to proceed with the shipment, including the prepaid return label.

The consumer returns the goods or delivers them to the seller or to a third party authorized by the seller to receive the goods, without undue delay and in any case within fourteen days from the date on which he communicated to the same his decision to withdraw from the contract pursuant to article 54. For this purpose, the date of delivery to the courier will be valid.

Returns can only be requested by the same order holder and made to the same address used for shipping.

The purchased product must be returned intact, unused or otherwise altered, complete with all its parts, in its original packaging (including packaging and original box and any accessory material such as, by way of example, dustbags) within 14 days of the return request.

To avoid or limit damage to the original packaging, Awards Shoes S.r.l. recommends placing it in a second box on which to affix the waybill provided by Awards Shoes S.r.l. It is forbidden in all cases to affix labels or adhesive tapes directly on the original packaging of the returned product.

Please note that the seller refunds all payments received from the consumer, net of the lump sum return cost indicated below, without undue delay and in any case within fourteen days from the day on which he is informed of the consumer's decision to withdraw from the contract pursuant to article 54.

Return costs in case of withdrawal

The costs of returning the product in case of exercise of the right of withdrawal are entirely borne by the Customer and amount to a lump sum (including VAT) equal to:

• €10.00 for returns originating in Italy

• €15.00 for returns originating in the serviced EU countries (Germany, Austria, France, Belgium, Netherlands, Spain, Portugal)

This amount will be automatically deducted from the refund due to the Customer. The service includes the provision by Awards Shoes S.r.l. of the prepaid return label, the collection of the goods by the courier and the management of the return at the warehouse.

a) The seller does not refund the original shipping costs incurred by the Customer at the time of purchase.

b) The seller will not refund supplementary costs if the consumer has expressly chosen a type of delivery other than the least expensive type of delivery offered.

It should be noted that, in case of return due to lack of conformity pursuant to art. 128 et seq. of the Consumer Code, the lump sum return cost will not be applied and the costs of returning the goods will be entirely borne by Awards Shoes S.r.l.

The seller, without prejudice to any restoration costs for damages ascertained to the original packaging, makes the refund using the same payment method used by the consumer for the initial transaction, unless the consumer has expressly agreed otherwise or requested a bank transfer. In the latter case, it will be the customer's responsibility to promptly provide the bank details to which the refund will be directed (ABI - CAB - IBAN N. account number and bank) and on condition that he does not incur any cost as a consequence of the refund.

The Customer forfeits the possibility of exercising the right of withdrawal due to the lack of the initial condition of product integrity (and/or packaging and/or content) in cases where Awards Shoes S.r.l. ascertains:

• even partial use of the product and any accessories;

• the absence of the outer packaging, the original packaging;

• the absence of integral elements of the product;

• damage to the product for reasons other than its transport.

In such cases, the product will remain in deposit at the Awards Shoes S.r.l. warehouse available to the customer for collection at his own expense and charge.

The seller may withhold the refund until he has received the goods or until the consumer has demonstrated that he has sent back the goods, whichever occurs first.